A Deep Dive Into Conversational User Interface They make things a little bit simpler in our increasingly chaotic everyday lives. The reuse of conversational data will also help to get inside the minds of customers and users. That information...
Healthcare Chatbots: Benefits, Future, Use Cases, Development An area of concern is that chatbots are not covered under the Health Insurance Portability and Accountability Act; therefore, users’ data may be unknowingly sold, traded, and marketed by companies . On...
Chatbot vs Conversational AI: What is the Difference? There is only so much information a rule-based bot can provide to the customer. If they receive a request that is not previously fed into their systems, they will be unable...